Cancellation , Return & Exchange Policy

Exchange & Returns Policy: 

 We make sure to make our product listings as accurate and descriptive as possible so that the customers can make informed choices. We provide detailed product descriptions for every outfit along with its colour, fit, wash care and other details. However, due to differences in every gadget’s display settings, colours, etc., there might be a slight colour difference. Also, before dispatching the orders, we undertake multi-layer quality checks under high-resolution CCTV surveillance to ensure that your order reaches you in perfect condition.

For US orders we do not offer exchange but in rare case that the product is damaged or defective, you can reach out to us on our email, support@aachho.com so that we can help you with the best possible solution.

 Return Policy: 

Currently, we are not accept order returns.

Please note: Aachho shall only entertain exchange requests for orders placed on our official website,  www.aachho.co

Cancellation Policy 

Terms of order cancellation by customer and/or by Aachho. 

• We offer you the ease of cancellation of your prepaid orders within 24 hours of order placement. However, please note that for cancellation, we can either offer you a credit note of the same amount or replace the ordered item with another product of the same or higher amount (the difference to be paid by customer)
• Cancellations of prepaid orders will be charged for 2-3% (as payment gateway charges) to be borne by customer 
• To request cancellation, please email us at support@aachho.com.
• We also reserve the right to cancel or not accept certain customer orders due to various reasons that may include reasons such as unavailability of fabrics/raw materials, wrong product listing or pricing on the website, and intimation by our analytics team for payment-related or fraudulent practices issues, etc. In the case where prepaid orders are cancelled by Aachho, we shall refund the complete amount of the order in their registered bank account with us. We shall inform the customer about the same via mail on their registered email ID. Our decision to accept or cancel shall remain final and binding.
• Credit note: Validity of Credit voucher issued for order cancellation will be valid for 90 days.

 

REFUND POLICY

• Aachho does not provide any returns or refunds on products once sold and delivered.